Privacy Policy

BOS Natural Flavors (P) Ltd is the licensed owner of the website www.bosnatural.in. BOS is a leading exporter of high-quality spices, essential oils and their value-added products from India. We cater to clients worldwide with our state-of-the-art processing facility and an unwavering commitment to quality, quantity, and timely delivery. Our expertise lies in value addition of spices to create tailor-made ingredients for various industries such as food, pharmaceuticals, nutraceuticals, and cosmetics. BOS is an accredited business with a BBB+ Rating, reflecting our dedication to excellence. We deeply respect your privacy and have implemented this Privacy Policy to provide you with clear details on how we collect and utilize your data on the Site. Whether you’re a visitor to the Site or a valued customer, we strongly advise reading this Privacy Policy carefully. By accessing the services provided by the Site, you agree to the collection and use of your data by BOS in the manner outlined in this Privacy Policy.

Information we collect about you

BOS may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, postal code, demographic profile and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Using your information

Collecting your personal information helps BOS to better understand what you need from us. We use your information to:

• Manage and improve the Website.
• Personalise our services to you.
• Administer and operate your account.
• Process your orders.
• Tell you about important changes to the website and our services.
• Understand your shopping behaviour to develop and improve our products and services.
• Manage promotions, competitions, customer surveys and questionnaires.
• Check and verify your identity, and prevent or detect crime.

We may share your personal information across the BOS Company so they can provide you with relevant products and services. BOS will use this information to preserve transaction history as governed by existing law or policy. BOS may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. BOS will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Your personal information is safe with us and will never be released to companies outside BOS for their marketing purposes.

With whom your information will be shared?

BOS will not use your financial information for any purpose other than to complete a transaction with you. BOS does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you’ve requested and such information is necessary to provide these products or services with the information may be shared with BOS business associates and partners. In addition, BOS may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

How do we protect your information?

To protect against the loss, misuse, unauthorised access, damage and alteration of the information under its control, BOS has in place appropriate and reasonable security measures and safeguards, in compliance with applicable laws. Although BOS will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that BOS will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. By using this Site or providing information, you agree

• that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site; and
• that we can take adequate physical, managerial, and technical safeguards to preserve the integrity and security of your data till the time you use the Site or the services provided by the Site (directly or indirectly).

How can you correct inaccuracies in the information?

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details, you can send an email to: helpdesk@bosnatural.in

Policy Updates

BOS reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Contact Information

If you have any queries, please contact us at helpdesk@bosnatural.in