Terms & Conditions

These Terms and Conditions govern your use of the BOS NATURAL FLAVORS (P) LTD e-commerce website – www.bosnatural.in. Please read them carefully as they affect your rights and liabilities under the law. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. By using the site and/or registering on the site, you agree to these Terms and Conditions and to our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Eligibility

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including undischarged insolvents, etc., are not eligible to use the Site. If you are a minor, i.e., under the age of 18 years but at least 13 years of age, you may use the site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If you are below 18 years old, your parents or legal guardians can transact on your behalf if they are registered users. You are prohibited from purchasing any material intended for adult consumption and the sale of which to minors is prohibited. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

License & Site Access

BOS grants you a limited sub-license to access and make personal use of this site and not to download or modify it, or any portion of it, except with the express written consent of BOS. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without the express written consent of BOS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the site or of BOS and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Site’s or BOS’s name or trademarks without the express written consent of BOS. Any unauthorized use terminates the permission or license granted by BOS.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Beyond the restrictions outlined in the Terms and Conditions, the following actions are expressly prohibited when using the site or its content:

a) Engaging in any unlawful activities. b) Soliciting others to participate in unlawful acts. c) Violating any local, state, federal, or international regulations, rules, laws, or ordinances. d) Infringing upon our intellectual property rights or the rights of others. e) Harassing, insulting, or discriminating against individuals based on attributes such as gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. f) Submitting false or misleading information. g) Uploading or transmitting viruses or any other form of malicious code that could disrupt the functionality of the Service, related websites, or the Internet. h) Collecting or tracking the personal information of others. i) Engaging in activities like spamming, phishing, or web scraping. j) Using the Service for any obscene or immoral purposes. k) Attempting to interfere with or bypass the security features of the Service, related websites, or other online platforms.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Information on Site

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

At times, you may come across information within our site or the Service that includes typographical errors, inaccuracies, or omissions, particularly in relation to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and product availability. We retain the right to rectify such errors, inaccuracies, or omissions. This includes the ability to modify or update information and cancel orders if any information within the Service or on any associated website proves to be incorrect, without prior notice. This holds true even after you have submitted your order.

Please note that we do not bear the obligation to proactively update, modify, or clarify information within the Service or on any linked website, including pricing information, unless compelled by legal requirements. The absence of a specified update or refresh date within the Service or on any linked website should not be misconstrued as an indication that all information therein has been revised or updated

Billing and Accounts

Order Acceptance and Limitations: We retain the right to decline any order placed with us. At our discretion, we may restrict or cancel the quantity of items purchased per person, household, or order. These limitations may apply to orders made using the same customer account, credit card, or sharing identical billing and shipping details. If we make modifications to or cancel an order, we will make an effort to notify you by using the email address, billing address, or phone number provided when the order was created. We also maintain the authority to curtail or forbid orders that, in our sole judgment, seem to be placed by dealers, resellers, or distributors.

Account Information: By making a purchase on our store, you are agreeing to furnish accurate, complete, and up-to-date information regarding both your purchases and your account. It is your responsibility to ensure your account details, including email addresses, credit card numbers, and expiration dates, are promptly updated. This enables us to finalize your transactions and get in touch with you when necessary. For more comprehensive information, please refer to our Returns Policy.

Shipping Charges: The shipping charges for products will be additional. As we receive orders from various countries, it is not feasible to determine the shipping costs beforehand. We will endeavor to ship via the most cost-effective method available. The shipping charges will be borne by the customer and will be payable upon receipt of the goods.

Third Party Links

Our Service may offer content, products, and services that incorporate materials from third parties. These third-party links could lead you to websites unrelated to us. Please be aware that we don’t undertake the examination or assessment of third-party content for accuracy. We also do not provide any warranties or assume any responsibility for third-party materials, websites, or any other products and services from third parties. We shall not be held liable for any damages or harm that might arise from purchasing or using goods, services, content, resources, or any other transactions through third-party websites. It’s essential that you thoroughly review the policies and practices of these third parties and gain a complete understanding before engaging in any transactions. Should you have any complaints, claims, concerns, or questions regarding products from third parties, please address these directly to the respective third party. Your feedback is important to us, and we encourage you to seek clarification from the third party when needed.

User Comments, Feedback, And Other Submissions

If we request specific submissions from you, such as contest entries, or if you voluntarily send creative ideas, suggestions, proposals, plans, or any other materials to us, whether through online forms, email, postal mail, or by any other means (collectively, ‘comments’), you agree that we have the unrestricted right to edit, copy, publish, distribute, translate, or utilize your comments in any medium, at any time. We are not obligated to (1) keep your comments confidential, (2) provide compensation for your comments, or (3) respond to your comments.

While we may, at our discretion, monitor, edit, or remove content that we consider unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, and that violates any party’s intellectual property rights or these Terms of Service, you accept that your comments will not infringe on any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further acknowledge that your comments will not contain defamatory, abusive, or obscene content, nor will it harbor any computer viruses or malware that could disrupt the operation of the Service or related websites. You may not use a false email address, impersonate others, or mislead us or third parties about the source of your comments. You bear sole responsibility for the accuracy of your comments. We disclaim any responsibility and liability for comments posted by you or any third party.

Changes To Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

Contact Information

Questions about the Terms of Service should be sent to us at helpdesk@bosnatural.in